Terms and conditions
Company
Our site (www.bleudetoiles.myshopify.com) is administered by the company Bleu de Toiles
- Blue Canvas
-EURL
- Capital: 7500 euros
- Siren: 478330335 00041
- Intracommunity VAT number: FR80478330335
- Address: 8 rue du Boeuf Saint Paterne 45000 Orléans
- Email address: bleudetoiles@yahoo.fr
Intellectual property
- All elements constituting the skeleton of the site (photos, images, logos, flash® animations, modeled elements, etc.), as well as technological elements (software creations, administration back office, services offered, etc.) are protected by Copyright and are the exclusive property of their respective authors, except in the restrictive cases of complete or partial transfer of rights in favor of Bleu de Toiles
- The contents of the site (texts, articles, etc.) are the exclusive property of their authors and cannot be reproduced or exploited without their consent. Blue Canvas only authorizes the reproduction of extracts from its articles via the RSS feeds present on its sites. In accordance with the provisions of article L. 122-4 of the Intellectual Property Code, any reproduction of partial or total content of the site is prohibited, whatever its form (reproduction, nesting, distribution, "inline linking" techniques). " and "framing"...). Direct links established to downloadable files (whatever their format) present on our site are also prohibited.
If you wish to establish a link with our site, and before setting it up, please contact Bleu de Toiles before setting up the link pointing to our site or its content.
- The texts present from external sources have been reproduced with the implicit or explicit consent of their respective authors. As such, mention is made on the site of the sources and respective authors.
Status of links and content
external links
The links present on the site (direct links, permalinks, partner links, etc.) redirect the user to sites whose content is under the responsibility of the editors of said sites. Under no circumstances can Bleu de Toiles be held responsible for the content of these sites. As we attach particular importance to the legality of the content of the sites to which our links point, we ask you to kindly notify us of any content that may seem illegal to you on the sites to which links have been set up.
Contents
The contents of the sites published by Bleu de Toiles have been developed with the greatest care. As such, no illicit or defamatory content is broadcast on them. In addition, they do not present any character that could be considered "misleading advertising" within the meaning of articles 121-1 et seq. of the Consumer Code.
Advertisements on sites
Advertisements may be displayed on our sites. These may come from external sources (third-party affiliate management platforms, Google® ads, etc.) or be managed by our own advertising agency. Bleu de Toiles cannot be held responsible for the “misleading or aggressive” nature of advertising from external sources.
Concerning advertisements governed by Bleu de Toiles, the latter will reserve the right not to broadcast advertising of a manifestly misleading nature within the meaning of articles 121-1 et seq. of the Consumer Code.
Computing and Freedom
In accordance with CNIL recommendation 2005-284, this website has been declared as such. However, all current or future data processing concerning said site has been or will be declared to the CNIL.
The above-mentioned processing complies with NS48 of 06/07/2005 published by the Commission Nationale Informatique et Libertés (CNIL). You can find the complete characteristics by consulting our “data protection” section.
In accordance with articles 38 and 40 of law 2004-801 of 08/06/2004, you have the right to access, rectify and delete data concerning you.
This right can be exercised online by sending an email to bleudetoiles@yahoo.fr or by post to the following address:
Blue Canvas
8 rue du Boeuf Saint Paterne
45000 Orléans.
Conditions for exercising the right of access (right cannot be exercised on site)
Before sending you personal data, we will ask you to provide us with proof of your identity. If you are unable to prove your identity, we reserve the right to refuse to send you personal data concerning you.
In accordance with decree 2007-451 of 03/25/2007, your request will be satisfied within a maximum of 2 months, subject to its non-abusive nature. A lump sum not exceeding that corresponding to the reproduction of the documents will be invoiced to you following your request.
Concerning the rights of rectification and deletion: the prerequisites are identical to those concerning the right of access.
Privacy and Data Protection Policy
A section specially dedicated to our data protection and privacy policy has been written for this purpose. Please consult this on our sites by clicking on the “data protection” section.
Accommodation
All our sites are hosted on the company's servers:
-Shopify
Customer service
Bleu de Toiles customer service can only be reached electronically (email), at bleudetoiles@yahoo.fr
Requests are classified and processed in order of priority.
Conditions for exercising the right of access (right cannot be exercised on site)
Before sending you personal data, we will ask you to provide us with proof of your identity. If you are unable to prove your identity, we reserve the right to refuse to send you personal data concerning you.
In accordance with decree 2007-451 of 03/25/2007, your request will be satisfied within a maximum of 2 months, subject to its non-abusive nature. A lump sum not exceeding that corresponding to the reproduction of the documents will be invoiced to you following your request.
Concerning the rights of rectification and deletion: the prerequisites are identical to those concerning the right of access.
Privacy and Data Protection Policy
A section specially dedicated to our data protection and privacy policy has been written for this purpose. Please consult this on our sites by clicking on the “data protection” section.
Accommodation
All our sites are hosted on the company's servers:
-Shopify
Customer service
Bleu de Toiles customer service can only be reached electronically (email), at bleudetoiles@yahoo.fr
Requests are classified and processed in order of priority.
Data protection of the site www.bleudetoiles.com
Preamble
This policy sets out how we treat the information we collect about you when you visit our site.
We attach the greatest importance to respecting the privacy and individual data of our users.
We also attach high importance to the protection of your privacy and individual data in the way we create, organize and implement our online and offline activities. In order to maintain maximum protection regarding the personal data we process, our sites and the entities administering them will comply with the principles designated in:
• The OECD Council Recommendation on Guidelines Governing the Protection of Privacy and Transborder Flows of Personal Data (C(80)58/FINAL).
• European directive 95/46/EC on the protection of personal data
• French Law 78-17 amended by Law 2004-801 of 06/08/2004 (known as the Data Protection and Liberties Law) and its implementing decrees
Site administration
The site you are currently visiting www.bleudetoiles.com is administered from our headquarters located in France.
Link status
The specific practices described in this privacy policy statement relate only to the aforementioned website. External links from other bodies/entities linked to Bleu de Toiles may be present on our sites, for editorial purposes, partnership, advertising, payment, etc. We draw your attention to the fact that we We are not responsible for the privacy policy and content of external sites.
As such, we recommend that you review the privacy policy statements of other bodies/entities when visiting their website(s). However, we try to do our best to study the content of our partners' and advertisers' sites prior to any collaboration.
Specifications on data usage and collection (information logged automatically)
You can consult our website without disclosing any personal information. However, some services you use require the collection and retention of a number of automatically recognized items. The collection of this data is done using cookies, intended to improve our services, and which can also be used to establish statistics. A cookie is an element of data sent to your browser from a website and stored on your hard drive.
Cookies are present in the private areas of our sites (if the user registers there); they are used to save the visitor's password so that they do not have to re-enter it each time they visit. These cookies may include the following information:
- IP adress
- Certain categories requested during registration: Username, Name, First name, Email address, Date of birth..............
- If the user has checked the “remember both username and password” box, these two elements are encoded and added to the “cookie”.
- If a user registered in one of our private spaces returns to the site without identifying themselves, the elements entered in the “cookie” allow them to be recognized (unless they have manually deleted the cookies, in which case the server will automatically generate a new cookie).
We inform you that you can oppose the recording of “cookies” by configuring your browser. To find out what procedure to follow depending on the browser you are using, please consult the browser's help section.
Collection and use of data provided voluntarily
It is not essential to register on our site. You can view this even if you do not wish to register or provide personal information, but in this case you will not be able to purchase online, receive email newsletters, or contact us electronically . We respect your wishes, and will never collect personal data about you without your explicit consent.
If we collect data that you communicate to us during the creation of your private spaces, within the framework of orders, surveys, competitions or other forms, as well as in the emails that you send to us, we We can extract anonymous pieces of information and combine them with others.
This information, which can only be used and analyzed in aggregate form, is used to better understand certain trends and usage profiles. They are never processed individually. If you do not want your transaction information to be used in this way, you can either disable your cookies or stop registration at the query level.
All data processing relating to our customers and prospects using our website complies with Simplified Standard No. 48 of 06/07/2005 published by the CNIL. To find out the details of this processing (recipients, purposes, retention period, data processed), please click here.
These data processing operations were implemented by our data processing manager whose contact details you will find in the “legal notices” section.
Protection of data of minors
Use of our site is reserved for adults. Any collection of data that may be carried out with minors must be the subject of information to the parental authority, who has the capacity to oppose any processing concerning said data.
However, any adult holding parental authority may, under their responsibility, offer the use of our site and associated services to their minor child.
Free choice of the visitor
We collect personal data if it is provided voluntarily when you use our services. You can choose to create a private space on our sites, to receive promotional emails or marketing information from ourselves or our partners by choosing the desired options when you register.
All our registrations respect the principle of active Opt-In or Double Opt-In and always require voluntary action on your part. If you choose to register or order, the information you provide will be accessible to the personnel of our entities, as well as to authorized third parties who will use it in the context of event management.
If you no longer wish to receive promotional or marketing information from us or our partners, simply let us know by email as mentioned in the “legal notices” section or by using the unsubscribe link provided at the bottom of each newsletter.
We also provide you with several ways to contact us in order to exercise your rights or express your desire to transmit personal data to us (for example, non-exhaustive list):
- By checking a box on your site where the data is collected (active opt-in)
- By confirming a voluntary action by email (double Opt-In)
- By placing an order in accordance with the provisions of the LCEN
- By sending an email message
- By sending a postal letter
- By dialing a telephone number
Privacy and Security
Our concern is to preserve the quality and integrity of your personal information. The technologies and security policies applied by us and our technical service providers protect the personal data of our users against unauthorized access, improper use, alteration, malicious or accidental destruction and unintentional loss of data. .
We are constantly improving our security procedures as technologies evolve in order to maintain a maximum level of protection. On our site, the transmission of your following personal data is secure following different protocols guaranteeing the highest degree of protection in line with existing technology and the category of personal data transmitted:
Category 1: primary personal data (name, email, contact details, etc.)
Category 2: other personal profile data (description, hobbies, tastes, etc.)
Category 3: identifiers (credit card number, private space identifiers, etc.)
All our employees, subcontractors and authorized third parties who have access to data or are involved in its processing are required to respect the confidentiality of the personal data of our visitors, customers and prospects.
We guarantee that your personal data will not be communicated to government institutions or authorities, except in cases provided for by law or regulation.
Self evaluation
In order to maintain the highest level of protection regarding the personal data we have about our visitors, customers and prospects, we regularly undergo a self-assessment. This self-assessment is carried out by the data controller and covers both technical and organizational measures.
It also concerns the regular relations that we maintain with our subcontractors, partners and authorized third parties regarding their data protection policy.
Right of access, rectification, deletion
In accordance with articles 38 and following of Law 78-17 as amended, you have the right to access, rectify, delete data concerning you.
Regarding the right of access:
Before sending you personal data, we will ask you to provide us with proof of your identity.
If you are unable to prove your identity, we reserve the right to refuse to send you personal data concerning you.
We strive to respond to these requests within a reasonable time frame.
Concerning the rights of rectification and deletion:
the prerequisites are identical to those concerning the right of access.
Notification of changes
The creation of new services on our sites may require changes to this data protection policy statement. In this case, we will notify these modifications in this section. We will also declare these modifications to the CNIL if they require it.
Contact
For any questions regarding our data protection policy, please contact us by one of the means made available to you in our “legal notices” section.
General Terms and Conditions of the site www.bleudetoiles.com
Preamble
You are currently connected to one of the sites administered by Bleu de Toiles. The purpose of this document is to inform you about Bleu de Toiles and its general conditions of online sale (Contractual Conditions).
You must read the following provisions carefully, because they constitute an electronic contract establishing the general conditions of sale of the Bleu de Toiles electronic store.
The “Double-click” that you execute after completing your order form constitutes validation of it and will constitute irrevocable acceptance of these Contractual Conditions when your order has been validated.
Accordingly, you can only order products and/or services if you accept all the conditions provided below.
The Internet user (natural person having the capacity to contract) and Bleu de Toiles are hereinafter referred to as "the parties", and individually "the party".
Definitions
In this contract, each of the expressions mentioned below will be understood in the sense of its definition, namely:
- “the company”: Bleu de Toiles
- “distance contract”: any contract concerning the ordering of products and/or services concluded between the company (*) and a customer (*) as part of a remote sales or service provision system organized by the company (*) which, for this contract, uses exclusively the Internet network until the conclusion of the contract, including the conclusion of the contract itself.
- “client”: any natural person who, in this contract, acts in a private capacity or as a representative of a legal entity and who has the right to contract.
- “order form”: document which indicates the characteristics of the products ordered by the customer (*) and which must be signed by him by “double click” (*) to commit him.
- “order”: act by which the customer undertakes to purchase products and/or services and the company (*) to deliver and/or provide them to him.
- “product”: good sold or service provided by the company.
- “double click”: reiteration of the validation of the Purchase Order by the customer. A purchase order completed and validated for the first time is never taken into account without confirmation from the customer. This confirmation can be made by means of a check box indicating acceptance of the Contractual Conditions, or by an order confirmation message.
Object
This contract is an electronic distance selling contract which aims to define the rights and obligations of the parties in the context of the sale of products offered by Bleu de Toiles. In this sense, it complies with current French regulations, namely:
- Law 2004-575 known as the Law for Confidence in the Digital Economy.
- Law 2008-3 of January 3, 2008 for the development of competition for the benefit of consumers.
- Recommendation No. 07-02 of the Commission on Unfair Terms, relating to movable sales contracts concluded over the internet
It also complies with OECD recommendations in the field of electronic commerce.
Protection of minors
Our company attaches particular importance to the protection of minors in the context of its online commercial activity. Although minors can act alone in cases where the law or custom authorizes them to act alone (art. 389-3 c. civ.), and this in particular for purchases of low value, it seems essential to us to try by any means to verify that the customer has the authority to contract.
To this end, we may ask any customer placing an order on our site to prove their capacity to contract, in compliance with the obligations linked to Law 78-17 as amended.
In the event that a purchase is made by a person who does not have the legal capacity to contract, we advise their legal representatives to rescind (cancel) the sale under article 1305 of the Civil Code.
Products
The products offered by Bleu de Toiles are presented on the sites in French. Any national of the European Community and countries respecting directive 95/46/EC cannot claim their lack of linguistic knowledge as a clause for cancellation of the contract.
The products offered for direct sale by Bleu de Toiles are those which appear on the site www.bleudetoiles.com, on the day of consultation of said site by the Internet user, and within the limits of available stocks.
The illustrations presented on the site reflect the products on sale there, except in the limiting cases inherent to the technical characteristics of the Internet (resolution and colors of the Internet user's screen, etc.).
Due to the specific nature of the Internet network, the company does not guarantee the availability of all products in real time on its site. In the event of temporary or permanent unavailability of one of the products, the company will inform Internet users through its site or by sending an email to a valid email address provided by the customer. The company will then offer you the replacement of the product ordered with an equivalent product (quality and price), or a credit, or to exercise your right of cancellation (cancellation of your order).
Price
Product prices may be modified at any time by the company, with the exception of any sale of a product concluded for the price displayed on www.bleudetoiles.com.
In the event of an obvious typographical error, leading to the display of a "low price", the sale may be canceled, as mentioned in the article "Execution of the order".
The prices mentioned are in Euros (€), presented inclusive of tax and include costs related to order processing.
Delivery rates are the responsibility of the customer, unless otherwise stipulated during the ordering process. The different delivery options (accompanied by their prices) are presented during the ordering process and specified during the summary thereof.
Payment of the entire price must be made no later than delivery of the products, unless otherwise specified during the order process and mentioned on the invoice.
In the event of delivery of products outside French territory, customs taxes and formalities are the exclusive responsibility of the Customer, unless otherwise indicated. The Customer then undertakes to check the possibilities of importing the products ordered with regard to the territory of the country of delivery.
Order and Payment
Any order form signed by the Customer by “double click” constitutes an irrevocable acceptance which can only be called into question in the cases restrictively provided for in this contract in the articles “Right of withdrawal” and “Execution of the order”. Any agreement on a quote sent by email to the customer, and returned to Bleu de Toiles with explicit agreement also constitutes irrevocable acceptance.
The order process complies with the provisions of article 1369-5 of the Civil Code.
- Any Internet user wishing to validate their order must identify themselves by completing the appropriate form provided on www.bleudetoiles.com. This identification is done in strict compliance with Law 78-17 amended as indicated in our “Data Protection” section.
- After checking the content of his order, as well as the total cost of it (products ordered, shipping costs, possible eco-participation, optional options), and correcting any errors, the Internet user will definitively confirm it . This confirmation will be worth conclusion of the contract.
- The contractual information will be the subject of a confirmation email sent to the customer at the latest at the end of the withdrawal period and subject to the provision, by the customer, of a valid email address, not subject to No restrictions on use (professional email address for example). In this case, the company cannot be held responsible for sending contractual and/or advertising information to an email address with restricted access.
To pay for his order, the Customer has his choice of all the payment methods referred to in the order process and presented on the company's website. He guarantees to the company that he has the authorizations possibly necessary to use the payment method chosen by him, when validating the order.
In the case of payment by credit card, he must transmit his bank card number, depending on the type of the latter, the expiry date thereof as well as the cryptogram number (3-digit number appearing on the back of the card). Bank card).
Bleu de Toiles guarantees that payment is secured by SSL (Secure Socket Layer) encryption in order to protect all data linked to payment methods as effectively as possible. The company guarantees that the cryptology means and services used to secure transactions have been authorized or declared in accordance with the legislation in force.
In the event of payment by card, the provisions relating to fraudulent use of the means of payment provided for in the agreements concluded between the Customer and the card issuer and between the company and its banking establishments apply, in accordance with the article 132-4 of the Monetary and Financial Code.
If the only method of payment is payment by credit card, final validation of the order occurs upon full payment (except for special provisions) thereof.
Delivery
delivery time
The company guarantees that deliveries will be made according to the conditions guaranteed by the carrier service providers (except in cases of force majeure within the meaning of case law), and indicated on the site www.bleudetoiles.com, or during the ordering process.
In the event of a delay in delivery, please inform the company by contacting customer service or by sending an email to gaelle.bleudetoiles@hotmail.fr. If the delay exceeds the delivery date scheduled during the order process by 7 days, you can proceed to cancel it, according to the terms indicated in the article “Right of cancellation”.
Colissimo:
From the time of pick-up by La Poste, you will be delivered to your home within 48 hours (working days for shipments to mainland France, Corsica and Monaco), subject to drop-off deadlines.
In the event of absence or impossibility of delivery of your parcel (no guard, etc.), your parcel postman leaves a delivery notice mentioning the date and address of the post office where you can collect your parcel at presentation of an identity document.
IMPORTANT:
From the date mentioned on the delivery notice, you have 15 days to collect your package. After this period, it will be automatically returned to its sender.
You can consult all the conditions relating to the Colissimo service by clicking here.
Incomplete or non-compliant delivery (due to the carrier)
The package may be damaged or its contents may have been partially or totally stolen.
If you notice such an error, please mention it on the carrier's slip and refuse the product by sending it back to us accompanied by a report 170 called "spoliation report". In the event that you become aware of this error after the departure of the carrier, please report it to us by email at gaelle.bleudetoiles@hotmail.fr or by telephone within a maximum period of 72 working hours following receipt of the error. order.
In accordance with article 133-3 of the Commercial Code, please send your protest motivated by LRAR to the carrier, within 3 days (not including public holidays).
Incomplete or non-compliant delivery (due to the company)
Despite the care taken in preparing orders, a product may be missing, or an error may have occurred during preparation.
If you notice such an error, please notify us as soon as possible and if possible within 72 working hours of receipt of the order. This report can be made by email to gaelle.bleudetoiles@hotmail.fr or by telephone.
Lost package
In the event that a package is lost by one of our carrier service providers, please inform us as quickly as possible.
The company will conduct a survey of the services concerned.
Right to retract
In accordance with articles L121-16 and 121-20 of the Consumer Code, the customer has a period of seven (7) clear days to exercise his right of withdrawal. This period starts from receipt of the order by the customer.
In order to facilitate the processing of their return, the customer must contact the company by email to obtain a returns number before reshipment. This condition does not result in the cancellation of the right of withdrawal.
Return shipping costs will remain the full responsibility of the customer. The products must be returned complete, in a condition suitable for their re-marketing. It is also recommended that the products be returned in their original packaging, under conditions presenting shipping guarantees similar to those defined during the initial shipment of the products.
You are reminded that this right of withdrawal cannot be exercised for personalized products, such as fabric cuts, kits or balls made to order (Holst Garn). Articles that are easy to reproduce are not affected by this right of withdrawal: books and fact sheets. Items on promotion or on sale are not returned, taking into account the pricing effort made.
Right of termination
In accordance with article L. 121-20-3 of the Consumer Code, we will indicate to you when you order the maximum delivery date. In the event that this delivery date is exceeded by 7 working days (except in cases of force majeure within the meaning of the Law), you will have the right to cancel your order by Registered Letter with acknowledgment of receipt within a period of time. 60 days following the initial delivery date. In this case, we will reimburse you for the full amount paid (excluding any return costs), and this within a maximum period of 30 days following receipt of your LRAR.
Order execution
The company reserves the right to refuse the order for a “legitimate reason” (in the sense defined by case law), and in particular (without this list being exhaustive) in the event of unavailability of the product, impossibility of carrying out the service, abusive request from the customer, presumption of impossibility for the customer to contract or even clear intention for the customer to harm the company.
The company also reserves the right to refuse the order in the case of an obvious typographical error leading to the display of a "low price", at the time of the order placed by the customer. In the case of a difference in interpretation between "low price" and "low price", concerning the price displayed on the website at the time of the customer's order, the latter may request the intervention of a third party, as provided for in the article “Applicable law”.
The order will be executed at the latest within a period not exceeding 7 days from the expected date of delivery of the product or service mentioned in the order subject to acceptance thereof by the company.
For deadlines concerning different types of services (personalization, etc.), please contact us.
An invoice will be automatically sent to the customer when ordering. This will be sent to the email address indicated by the customer when ordering, unless otherwise indicated on their part.
Guarantee
Contractual guarantee
The customer benefits from a contractual guarantee on the products supplied by the company. This guarantee is displayed on www.bleudetoiles.com and its duration varies depending on the category of products ordered.
Additional warranty services may be offered to you depending on the products ordered. Their scope of application and pricing will be specified to you during the ordering process.
Legal guarantee
In accordance with articles L 211-4 et seq. of the Consumer Code, as well as articles 1641 and 1648 of the Civil Code, the Internet user also benefits from a guarantee allowing him to return defective products delivered
· Article L211-4 consumer code
The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery.
He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility.
· Article L211-5 consumer code
To comply with the contract, the property must:
1º Be suitable for the use usually expected of similar goods and, where applicable:
- correspond to the description given by the seller and possess the qualities that the seller presented to the buyer in the form of a sample or model;
- present the qualities that a buyer can legitimately expect having regard to the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;
2º Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.
· Article L211-12 consumer code
The action resulting from the lack of conformity is prescribed two years from the delivery of the goods.
· Article 1641 civil code
The seller is bound by the guarantee for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer would not have acquired it, or would not would have given a lower price for them, if he had known them.
· Article 1648 al 1st civil code
Action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.
Responsibility
Bleu de Toiles is responsible for the proper execution of the obligations resulting from the contract concluded remotely, whether these obligations are to be performed by itself or by subcontractors, without prejudice to its right of recourse against them.
Bleu de Toiles cannot be held responsible for the non-performance of the contract concluded, following the occurrence of an event of force majeure (within the meaning provided for by the Law) and in particular in the event of a total or partial strike of the postal services, carriers, and disasters caused by floods or fires. This limitation of liability also applies to the non-performance of said contract, due to the unforeseeable and insurmountable action of a third party unrelated to the provision of the planned services. Regarding products purchased to satisfy professional needs, Bleu de Toiles will not incur any liability for any indirect damage as a result of this, operating loss, loss of profit, damage or costs which may arise.
The choice and purchase of a product or service are the sole responsibility of the customer. The total or partial impossibility of using the products, in particular due to incompatibility of the material, cannot give rise to any compensation, reimbursement or call into question the liability of Bleu de Toiles except in the case of a proven hidden defect, of non-conformity, defect or exercise of the right of withdrawal.
Personal Information
The information requested from the Customer is necessary to process his order and may be communicated to the company's contractual partners (accountants, lawyers, etc.). They may also be transmitted to any competent authority for the settlement of disputes between the company and one of its clients.
The customer can consult in our “data protection” section, the characteristics of the processing of personal data used via the site www.bleudetoiles.com
The customer can also exercise his rights of access, rectification and opposition according to the terms mentioned in the “Data Protection” and “legal notices” sections of the company.
“Double-Click” and proof
The “double click” associated with the procedure of authentication and non-repudiation of the customer when ordering and acceptance of these Contractual Conditions constitutes validation of the order and conclusion of the contract, in accordance with the provisions of article 1369 -5 of the Civil Code.
The computerized records, kept on the company's servers as well as on the servers of its banking establishments, will be considered as rebuttable (refutable) presumptions of communications, orders and payments between the parties.
Under no circumstances will the company record telephone conversations between a member of the company and one of its clients or prospects. In the case of subcontracting their customer service, the company undertakes to prohibit their partner responsible for implementing this service from such recording, including as part of an “improvement of the service ".
Conservation and archiving of documents
The archiving of transaction data is carried out on a reliable and durable medium, in accordance with article 1348 of the French Civil Code.
It is therefore carried out in compliance with the AFNOR Z 42-013 standard relating to the design and operation of computer systems with a view to ensuring the conservation and integrity of the records stored in these systems.
Entire contract
These general conditions express the entirety of the obligations of the parties.
No general or specific conditions communicated by the Customer may be incorporated into these general conditions, except in the event of prior agreement between the parties prior to the conclusion of the contract.
The fact that the company does not take advantage of a breach by the Client of any of the obligations referred to herein cannot be interpreted for the future as a waiver of the obligation in question.
The company reserves the right to adapt or modify these Contractual Conditions at any time. In the event of modification, the Contractual Conditions in force on the day of the order will be applied to each order. The company will also keep on its servers all time-stamped versions of the Contractual Conditions.
Reservation of title
The products delivered to the customer remain the property of the company until the contract has been fully executed. On the other hand, the transfer of risks takes effect upon actual delivery of the products and/or services ordered on the electronic store.
The documents provided to the client are governed by the Intellectual Property Code. They therefore remain the property of the company. It is therefore prohibited to reproduce, transfer, or exploit the documents provided without the consent of the company.
Applicable law
This contract is subject to French law, in accordance with European directives.
This is the case for both the substantive rules and the formal rules. In the event of a dispute, companies will favor amicable settlement.
This search for an amicable solution in no way interrupts the deadlines for acting under guarantee.
Otherwise, and in accordance with the provisions of articles 46 to 48 of the NCPC, the French courts will have sole jurisdiction.
Bleu de Toiles cannot be held responsible for the non-performance of the contract concluded, following the occurrence of an event of force majeure (within the meaning provided for by the Law) and in particular in the event of a total or partial strike of the postal services, carriers, and disasters caused by floods or fires. This limitation of liability also applies to the non-performance of said contract, due to the unforeseeable and insurmountable action of a third party unrelated to the provision of the planned services. Regarding products purchased to satisfy professional needs, Bleu de Toiles will not incur any liability for any indirect damage as a result of this, operating loss, loss of profit, damage or costs which may arise.
The choice and purchase of a product or service are the sole responsibility of the customer. The total or partial impossibility of using the products, in particular due to incompatibility of the material, cannot give rise to any compensation, reimbursement or call into question the liability of Bleu de Toiles except in the case of a proven hidden defect, of non-conformity, defect or exercise of the right of withdrawal.
Personal Information
The information requested from the Customer is necessary to process his order and may be communicated to the company's contractual partners (accountants, lawyers, etc.). They may also be transmitted to any competent authority for the settlement of disputes between the company and one of its clients.
The customer can consult in our “data protection” section, the characteristics of the processing of personal data used via the site www.bleudetoiles.com
The customer can also exercise his rights of access, rectification and opposition according to the terms mentioned in the “Data Protection” and “legal notices” sections of the company.
“Double-Click” and proof
The “double click” associated with the procedure of authentication and non-repudiation of the customer when ordering and acceptance of these Contractual Conditions constitutes validation of the order and conclusion of the contract, in accordance with the provisions of article 1369 -5 of the Civil Code.
The computerized records, kept on the company's servers as well as on the servers of its banking establishments, will be considered as rebuttable (refutable) presumptions of communications, orders and payments between the parties.
Under no circumstances will the company record telephone conversations between a member of the company and one of its clients or prospects. In the case of subcontracting their customer service, the company undertakes to prohibit their partner responsible for implementing this service from such recording, including as part of an “improvement of the service ".
Conservation and archiving of documents
The archiving of transaction data is carried out on a reliable and durable medium, in accordance with article 1348 of the French Civil Code.
It is therefore carried out in compliance with the AFNOR Z 42-013 standard relating to the design and operation of computer systems with a view to ensuring the conservation and integrity of the records stored in these systems.
Entire contract
These general conditions express the entirety of the obligations of the parties.
No general or specific conditions communicated by the Customer may be incorporated into these general conditions, except in the event of prior agreement between the parties prior to the conclusion of the contract.
The fact that the company does not take advantage of a breach by the Client of any of the obligations referred to herein cannot be interpreted for the future as a waiver of the obligation in question.
The company reserves the right to adapt or modify these Contractual Conditions at any time. In the event of modification, the Contractual Conditions in force on the day of the order will be applied to each order. The company will also keep on its servers all time-stamped versions of the Contractual Conditions.
Reservation of title
The products delivered to the customer remain the property of the company until the contract has been fully executed. On the other hand, the transfer of risks takes effect upon actual delivery of the products and/or services ordered on the electronic store.
The documents provided to the client are governed by the Intellectual Property Code. They therefore remain the property of the company. It is therefore prohibited to reproduce, transfer, or exploit the documents provided without the consent of the company.
Applicable law
This contract is subject to French law, in accordance with European directives.
This is the case for both the substantive rules and the formal rules. In the event of a dispute, companies will favor amicable settlement.
This search for an amicable solution in no way interrupts the deadlines for acting under guarantee.
Otherwise, and in accordance with the provisions of articles 46 to 48 of the NCPC, the French courts will have sole jurisdiction.